History of Company

FAQ

Frequently Asked Questions

Is there any brochure pricing?

Because our products are all customization, we meet customer demands for their needs with our profession and experience from the beginning. So please contact us by the inquiry form.

Can you repair other company’s machinery? and, Is it possible to get a quotation even we have no drawings?

Yes, It is possible to repair and maintenance other companies machinery even the machinery is not our-made or there aren't any drawings for machinery. We will respond your inquiry as soon as possible with our experienced staff and advanced technology. Our specialist`s will provide you valuable information and advices related with you inquiry. Please contact us by the inquiry form.

How should we inquire in your procedure?

Please contact us by inquiry form. Our staff from Sales Dept. will response you about your detail content.

Can you tell me about the process from inquiry to delivery?

In a case of a large scale process including construction and test running, our procedure is just as below.

1. inquiry

2. confirmation

3. quotation

4. order

5. contract

6. kickoff

7. pushforward

8. designing

9. manufacturing

10.inspection before deliver to customer

11. shipping & delivery

12. Installments and Test runs

13. final acceptance

May I negotiate with you for a price?

Yes. We could consider your budget. All of our products are customized due to customer`s needs and specifications. In this respect, we wonder your needs and your budget in a comprehensive manner and offer the best idea for you.

May I ask you a project which is refused by another company?

Yes, we would like to examine that project. Please contact us without any hesitate by using inquiry form.

We have a new project idea! Would you make a trial sample for us?

We have been made many samples for a new project development. We proudly say that our dream is `` Challenge , Innovate and overcome any difficulties`` . Please contact us by inquiry form.

How long does it take from an order till a delivery?

It depends on a size of an equipment, For example... a small type of single machinery takes only for three to six months. In contrast, a large size of process line usually takes for more than twelve months. Please contact us by inquiry form.

Would you keep a secret about the content of our discussion?

Certainly, We will keep the secret contract between us to the third.

Where is your manufacturing site?

We design and manufacture in IKUTA Kyoto factory. However, we have another factory in Suzhou China where also design and manufacture. We insure the quality is the same as in Japan and have a lower price.